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Lost crypto, been scammed, or locked out?
Start with what you can do right now. Then read how legitimate recovery works before you pay anyone, because the people who contact you first are usually the second scam.
- Stop sending moneyIncluding "release fees", "tax" or "unlock" payments. No legitimate platform asks for these.
- Secure what's leftMove remaining funds from any wallet whose device or seed phrase may be exposed.
- Write it all downWallet addresses, transaction IDs, dates, screenshots, every message.
- Report itReportCyber (cyber.gov.au), Scamwatch, your bank, and the exchange you used.
Four signs a "recovery service" is the second scam
- They contacted you first, after your loss became public.
- They guarantee recovery, or quote a percentage recovered before looking at anything.
- They ask for an upfront fee in crypto, or for your seed phrase "to trace the funds".
- There's no Australian entity, no ABN, no named person and no physical address.
Investment scams, romance scams, fake platforms
What can realistically be traced, what can't, and what a legal recovery process involves.
Wallet drained or account taken over
Treat it as a compromised device, not a bad day for one wallet. Browser extensions are the most common way in.
Lost seed phrase, dead device, collapsed exchange
What's recoverable depends entirely on what you still have. Check before you pay for help.
Recovery and security specialists
Who we point people to
Australian law firm working in crypto recovery, estate planning and digital legacy. They act for people who have lost access or been defrauded, and for people planning what happens to their holdings.
Personal operational security for people who hold crypto: device and session hardening, account hygiene, and reducing what is findable about you online. Useful before something goes wrong, essential after.
General information only. Orange Brick Road does not recover funds and cannot guarantee any outcome. We don't hold an Australian Financial Services Licence.